Privacy Statement

Last updated January 25, 2026

Your privacy is important to ServerKing B.V. (hereinafter “ServerKing”). This Privacy Statement explains how ServerKing collects, uses, stores and protects your personal information (“Data”) in connection with the website https://serverking.nl and the services provided through it.

Please read this Privacy Statement carefully. By accessing or using our services, you agree to this Privacy Statement.

How ServerKing collects information about you

In general, ServerKing only collects and stores Data that you voluntarily provide and that is necessary to provide the services you have ordered or to respond to your inquiries.

ServerKing may collect your Data when:

1. You order a service from serverking

2. You participate in a ServerKing survey.

3. You subscribe to newsletters or marketing communications.

4. You request information or contact ServerKing with a question, comment or complaint.

5. You submit an abuse notification.

6. You use the ServerKing network, infrastructure or services.

In addition, ServerKing may collect or share Data to the extent permitted by law with fraud-prevention agencies, referral partners or credit reference agencies.

What types of information ServerKing collects

1. Identification and contact details such as your name or company name, address, VAT number (if applicable), phone number and email address.
   ServerKing may also collect technical data such as IP address, ISP, browser type and version, referring URL and website activity logs.

2. Account-related information, including services ordered, domain name registrations, assigned IP addresses, customer ID, invoices, payments and service usage.

3. Communications with ServerKing, including emails, support tickets, chat transcripts and call recordings.

4. Payment-related information such as transaction IDs, payment dates and payment method metadata. Full payment card details are not stored by serverking

5. Information provided in the context of abuse reports or suspected violations of ServerKing policies.

Why ServerKing processes your personal information

ServerKing processes Data for the following purposes:

1. Processing orders and providing services.

2. Sales, marketing and customer relationship management, including newsletters, offers, quotes and customer satisfaction analysis.

3. Communication with customers, including:

• service-related information;

• order, billing and payment communication;

• technical support;

• complaint handling;

• responding to inquiries.

4. Financial administration, including invoicing, payment processing, debt collection and credit risk assessment.

5. Investigating and handling suspected violations of ServerKing’s General Terms and Conditions or applicable law.

6. Ensuring security, fraud prevention and infrastructure protection.

7. Legal compliance and legal proceedings, including:

• responding to lawful requests from authorities;

• complying with data retention obligations;

• protecting the rights of ServerKing and third parties.

Data sharing

ServerKing may share your Data, where legally permitted or required, with the following parties:

1. Partners or service providers involved in delivering the services you have ordered.

2. Credit reference, fraud prevention or business scoring agencies.

3. Domain name registries, where domain services are provided.

4. Debt collection or recovery agencies.

5. Law enforcement authorities, courts or regulators where required by law.

6. Affected parties in abuse or legal complaints, where required by law.

ServerKing does not sell personal data.

Data security

ServerKing applies appropriate technical and organizational measures to protect Data against unauthorized access, loss, misuse or alteration. Data is only accessible to authorized personnel and trusted service providers on a need-to-know basis. Encryption and other industry-standard safeguards are used where appropriate.

Cookies

ServerKing uses cookies and similar technologies to analyze website usage and improve functionality. Cookies do not directly identify you as an individual.
The website uses analytics tools such as Google Analytics to collect aggregated usage data. You can manage cookie preferences through your browser settings.

Data retention and deletion

ServerKing retains personal data only for as long as necessary to fulfill the purposes described in this Privacy Statement or to comply with legal obligations. Data is deleted or anonymized once it is no longer required.

Your rights

Under applicable data protection laws, you have the right to:

1. Request confirmation whether ServerKing processes your Data.

2. Access your personal Data.

3. Request correction or deletion of inaccurate or outdated Data.

Requests can be submitted by contacting info@serverking.nl.

Changes to this Privacy Statement

ServerKing may update this Privacy Statement from time to time. Continued use of the services after changes take effect constitutes acceptance of the updated statement. ServerKing recommends reviewing this page periodically.

Contact

If you have questions or concerns about this Privacy Statement or data protection practices, please contact us at:
info@serverking.nl